
FAQs
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We offer a wide range of high-quality gemstones, including Blue Sapphire, Yellow Sapphire, Ruby, Pearl, Hessonite, Cats Eye, Red Coral, and more. Each gemstone is carefully selected for authenticity and quality.
You can place an order directly on our website by adding the desired product to your cart and completing the checkout process. You can also contact us via phone or email for assistance.
We accept multiple payment options including Credit/Debit Cards, UPI, Net Banking, and Cash on Delivery (COD) for certain locations.
Yes, all our gemstones come with a certificate of authenticity from a recognized gemological institute.
Delivery usually takes 5–7 business days within India. For international orders, delivery may take 10–15 business days depending on the location.
Yes, we offer a return or exchange policy within 7 days of receiving the product, provided the item is in its original condition. Customized orders may have different terms.
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order on our courier partner’s website.
Yes, we offer premium gift packaging for special occasions. You can select this option during checkout.
All our gemstones are lab-tested and come with proper certification. We also provide detailed descriptions and images on our product pages for transparency.
For any inquiries or support, you can contact our customer service team via email at astroratans@gmail.com or call us at +91 87008 14441
